Small & medium business

Articles

  • Shape up your marketing

    When the market shifts, your marketing must follow suit. In this article, we look at ways you fine-tune your marketing campaign to take account of changing times.

    27/09/2008

  • How to handle customer complaints

    If things go wrong for your customers, you need to fix them fast. Find out how you can improve how you handle customer complaints and keep your customers coming back for more.

    27/09/2008

  • Getting through tough times

    Every business goes through difficulties but the key to survival is how you handle them. In this article, we look at what you can do if your company gets into financial trouble, and how to get out of it.

    27/09/2008

  • Five ways to business efficiency

    Ensuring your company is run as tightly as possible is one of the best things you can do to stay profitable.  But all too often, when people talk about efficiency they mean "cutbacks".  In this article, we show you five ways you can improve the efficiency of your business, fast, without unnecessary pain.

    27/09/2008

  • Do better business with motivation

    If you want your business to succeed, you need everyone to pull together – and that means motivation.  We reveal the insider tips that can help you keep yourself and your employees motivated and ready for anything.

    27/09/2008

  • Can you trim your staffing costs?

    During the good times, you are likely to take on staff fast. When things get tough, the last thing you want to do is make people redundant. In this article, we look at ways you can trim the cost of your staff, without laying people off. 

    27/09/2008

  • Win business

    Winning new business Five simple ways to revamp your web site How to master selling How to build a sales team 19/09/2008

  • Be more productive

    Flexible working Flexible working quiz Flexible working hints and tips How BT can help The BT Guide to Flexible Working

    19/09/2008

  • Save money

    Controlling costs Meeting cost calculator Free energy saving tool for your PC

    01/09/2008

  • Remote working hints and tips

    Management tips Communication, building trust and motivation are some of the issues facing the remote business manager and remote team. The success of your business depends on your ability to identify and nurture key skills as a manager. Read more about:

    01/09/2008